Indian call centre sells customer information

BBC reports that The Sun newspaper was able to purchase customers’ personal information from call center in India. This impacts not only on the reputation of Indian call centres but also Pakistan and adds to the risks of offshoring.

Credit card theft is already a very prominent problem which is getting increasingly harder to mitigate. As global boundaries diminish, identity theft may become a problem half way across the world; get medical treatement on someone else’s health plan and by the time the foriegn company or person gets the bill, it’ll be too late. The problem will only escelate.

Corruption is quite high in these parts of the world at the lower echelons of society. Are information workers in these regions more ethically challenged than the west?

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