Dawn reports:
The Pakistan Telecommunication Authority has found “unsatisfactory†the reply submitted by Mobilink in response to the PTA show-cause notice issued in April.
The show-cause notice said: “The non-serious and non-cooperative attitude of the Mobilink towards the determination and directions issued by the Authority from time to time tantamount to severe violations by the Mobilink of the existing regulatory framework and is therefore not acceptable to the Authority.â€
Mobilink will now be attending a hearing on June 9 at the PTA headquarters in Islamabad. If Mobilink’s argument does not hold up, they could face a levy of Rs350 million or termination of their license (highly doubt that).
This is not the first time and the last time in 2003 resulted in a fine of Rs60 million which obviously didn’t yield up any improvements. If the cost of customer support (and addressing those concerns) for 2 years is greater than Rs60 million, then they could simply write it off as an operating expense. It should be urged that they are fined the full amount this time around to have a significant impact and set a precedent.
How do they still manage to have the largest subscriber base? Why haven’t any class action lawsuits been filed?